Simply call 0861 622 642 to make a booking with 1 FOR THE ROAD at least 2 hours before you require a driver. Advance bookings are welcomed.
Pre-booking is essential for busy times of the year such as Christmas and New Year's Eve. As far as possible, 1 FOR THE ROAD will try to accommodate you, but note that waiting times might be greatly increased during this busy period if you don't pre-book a driver.
The call centre closes at 2am. If you require a driver later than 2am, you need to pre-book with the call centre at least 2 hours prior.
You can cancel a pre-booked call-out by phoning the call centre at least 2 hours prior to the requested booking - or at least before the driver has left to drive through to you. Any cancellations after this time will be charged as follows:
The service offered by 1 FOR THE ROAD only applies to our drivers transporting you home in your vehicle. This is stated in your contract agreement.
Yes, you can, provided that you make this request to the call centre prior to your driver's arrival. You will be charged for the extra mileage / for another round-trip per additional drop off.
Your driver should normally arrive within 45 mins - 1hour. While this time period is dependent on traffic and the number of other call out requests, we will let you know via SMS if there are any delays. We will always endeavour to service you timeously.
The call centre operator will advise you of your driver's name and upon his arrival, we request that you check his 1 FOR THE ROAD ID before giving him your car keys.
Cape Town and the surrounds.
By agreeing to the terms in your contract agreement, you have indemnified 1 For the Road and therefore you carry the risk and will need to claim from your insurance.
The contract is valid for twelve months from date of signature. Thereafter, the contract is automatically renewed for the same period unless written notice is received 30 days before the expiry date of the initial period or subsequent renewal period.
If you are unsure of the time you will need to be picked up, follow these easy steps: